Privacy Policy

Last updated: 23 September 2026

Introduction

This Privacy Policy explains how deft-hawk ("we", "us", "our") collects, uses, and protects your personal information when you use our website deft-hawk.com.

Information We Collect

Information You Provide

When you submit enquiry forms or contact us, we collect:

• Your name
• Email address
• Organisation name (if provided)
• Service preferences
• Any additional information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referral source

How We Use Your Information

We use your personal information to:

• Respond to your enquiries and provide requested information
• Deliver consulting services you've engaged us for
• Improve our website and services
• Comply with legal obligations
• Communicate about our services (only if you've opted in)

Legal Basis for Processing

We process your personal data based on:

• Consent: When you submit forms or opt in to communications
• Contractual necessity: To deliver services you've requested
• Legitimate interests: To improve our services and website functionality
• Legal obligation: When required by law

Data Sharing

We do not sell your personal information. We may share your data with:

• Service providers who assist in delivering our services (e.g., email hosting, web hosting)
• Professional advisors (e.g., lawyers, accountants) when necessary
• Law enforcement or regulatory bodies when legally required

All third parties are required to protect your data and use it only for specified purposes.

Data Retention

We retain your personal information only as long as necessary:

• Enquiry data: Up to 2 years from last contact
• Client data: Up to 7 years after project completion (for legal and professional compliance)
• Website analytics: Up to 26 months

Your Rights

Under UK GDPR and Data Protection Act 2018, you have the right to:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data in certain circumstances
• Restriction: Limit how we use your data
• Portability: Receive your data in a structured, commonly used format
• Object: Object to processing based on legitimate interests
• Withdraw consent: Where processing is based on consent

To exercise these rights, contact us at [email protected].

Cookies

We use cookies to improve your browsing experience. See our Cookies Policy for detailed information about the cookies we use and how to manage them.

Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at:

deft-hawk
Unit 47, Green Quarter
Wellington Street
Leeds LS1 4HZ
United Kingdom
Email: [email protected]

Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk